Brian Cliette

Step-by-step Guide: How to Successfully Disable a Form in ActiveCampaign

If you’re using ActiveCampaign, you’ll know it’s a robust platform that offers a wealth of features. But what if you want to disable a form? It might seem like a daunting task, but don’t worry, it’s not as complicated as it might appear.

Whether you’re looking to streamline your campaigns or simply want to remove an outdated form, this guide will walk you through the process. You don’t need to be a tech whiz to get this done – all you need is a clear step-by-step guide, and that’s exactly what you’ll find here.

So, ready to take control of your ActiveCampaign forms? Let’s dive right in and learn how to disable a form in ActiveCampaign. Remember, it’s your campaign, and you should have the power to manage it as you see fit.

Why would you want to disable a form in ActiveCampaign?

You might be pondering, “why on earth would I want to disable a form in ActiveCampaign?” Let’s dive into this.

There’s more than one solid reason for wanting to disable a form. First off, perhaps your marketing campaign’s come to an end, and it’s no longer applicable to have that form out there gathering data. Leaving it active might cause confusion or even lead to the accrual of outdated or unnecessary data. That’s just clutter you don’t need.

Maybe you’ve designed a new form that better caters to your marketing objectives. Rather than having multiple active forms confusing your audience, it could be strategic to disable the older one. This step ensures that you are directing traffic and collecting data inefficiently-targeted manner.

Special promotions or event sign-ups are other instances where form disabling could come in handy. Once these are over, you certainly won’t want users signing up or filling forms irrelevant to them. Talk about wasting their time and yours!

On top of these, form disabling can also act as a compelling temporary solution, say when you need to perform critical updates or maintenance tasks.

Finally, remember the saying – less is more. If you’ve got too many forms operational simultaneously, you run the risk of intimidating potential form-fillers. Consequently, this may negatively affect engagement rates. By carefully controlling which forms are active, you can better streamline your data acquisition process.

And that’s it! There you’re now in the know on why disabling a form in ActiveCampaign might be in your best interests. Remember, each situation could warrant a unique strategy, so it’s always important to keep your specific requirements in mind. And who’s better equipped to make that call but you?

Step 1: Accessing your ActiveCampaign account

First things first, you need to get into your ActiveCampaign account. This is crucial before disabling any component, let alone a form associated with your latest campaign.

Start by heading over to the ActiveCampaign login page. You’ll find this by typing “” on your preferred web browser or simply by clicking here.

Once you’re on the page, you’ll see two boxes one for your Email and the other for your Password. These are the credentials you used when setting up your account. Don’t worry if you’ve forgotten your password. There’s a ‘Forgot your password?’ link right below the password box. Click on it and follow the on-screen instruction to reset the password.

After entering your credentials, click the blue ‘Login’ button. You’ll be taken straight to your ActiveCampaign dashboard. This is the central hub of your account, where you’re able to manage every aspect of your marketing efforts.

Remember that logging into your account allows you to access a range of features. You’re able to create new campaigns, manage active ones, and organize your contacts. Most relevant to this guide, it’s the space where you go to disengage forms if the need arises.

The process doesn’t end here, though. Stay tuned to the next sections where we outline further steps on how you can successfully disable a form in ActiveCampaign.

Step 2: Navigating to the Forms section

After successfully logging into your ActiveCampaign account, the next step is finding the Forms section. Every element you need to work on in ActiveCampaign – including forms – resides in a well-ordered layout. So, to reach your forms, you have to travel to their location.

On the left menu of your dashboard, look for the “Forms” logo. It’s neatly tucked among the various feature icons. You’ll recognize it from its clipboard-like shape.

Keep an eye out for these icons:

  • Contacts
  • Campaigns
  • Forms
  • Deals
  • Lists
  • Automations

Remember, the “Forms” icon is the one you’re interested in. Click it!

Once you click on the “Forms” icon, you’ll enter an entirely new section of your ActiveCampaign account. This is what’s referred to as the “Forms dashboard.” It’s where you’ll find details about all the forms associated with your account.

The Forms dashboard reveals a plethora of forms, giving you an idea of how many you’ve engaged with over the years. Each form is assigned an ID, and details such as form name, type, and status are prominently displayed.

The status of each form is significant. It indicates whether the form is active or not.

As you scroll through the forms, you may even come across some prospective unresponsiveness or redundancies that need addressing – a clean-up opportunity, if you will.

With these details at your fingertips, moving on to the next significant step, i.e., the deactivation of a form, becomes a smoother task in your ActiveCampaign journey.

Step 3: Selecting the form you want to disable

Having gained access to your ActiveCampaign account and become familiar with its Forms section, the time’s come to zero in on the actual form you’d like to disable. And it’s as easy as clicking. It’s really that simple, but let’s get deeper into this process.

On your ActiveCampaign interface, you’ll find a list of forms provided. You might have a handful, or perhaps you’re dealing with hundreds. Regardless of the quantity, the needed form should stand out. Still, it’s worth noting that these forms are sorted chronologically, with the most recently created or updated at the top.

Search functionality is a savior here. So, don’t hesitate to use it when you’re working with several forms. Just type in the name of your form in the search bar at the top of your screen, then hit the return key. The search bar is, indeed, your fast track to locating any form swiftly. It makes an often tedious task a breeze.

Not every form needs to be deactivated. Often, there are ones, which are integral to your workflow and are actively engaged in client interaction. So, you need to double-check the form’s importance before clicking that disable button. Sometimes, a glance at the form status next to each form can give you an overview. Other forms have their status listed as ‘Published’, ‘Unpublished’, or ‘Draft’. It’s important to make sure the form you’re disabling truly isn’t needed anymore.

After identifying the form to disable, just hover your cursor over its row. Doing so will light up the greyed-out settings icon. Simply click this symbol to access the settings dropdown menu.

Your desired form has now been duly selected. Now you are all set to disable the identified form in your ActiveCampaign account. By following these suggested steps, you’ll find that the process becomes streamlined and hassle-free. The waiting game ends after this phase, and your next step is just around the corner.

Step 4: Editing the form settings

Diving deeper into the intricacies of ActiveCampaign, let’s continue with the modifications to the form settings. It’s no rocket science: the platform made it user-friendly and intuitive. Now that you’ve selected the necessary form, you’re just a few clicks away from disabling it.

Remember the greyed-out settings icon you clicked earlier? A dropdown menu appeared, right? Look for an option labeled ‘Edit‘. You’ll find it sitting comfortably somewhere in the dropdown list. Go ahead, click on it. This will transport you into the Edit settings of your chosen form.

Navigating through the Edit settings is like a walk in the park. You’ll see a lot of options, but don’t let them intimidate you. They’re there to provide you with greater control and customization of your form. However, our focal point remains ‘form status.’ That’s where your mission to disable the form gets accomplished.

One important note: take extreme care when editing the settings. Any changes made here can drastically impact the form’s performance.

Relax, you aren’t left to wander in the maze of settings. We’ll guide you through each step – ensuring you achieve your objective without any setbacks. Just remember that all settings here inform the functionality of your form and are, therefore, invaluable in customer outreach.

Keep the marker on ‘form status.’ It’s your time to take the lead.

Step 5: Disabling the form

Next, pinpoint the Form Status setting. It’s time to adjust and tailor it to cease your form’s activity. If properly handled, this key step will allow you to disable your form on ActiveCampaign.

To accomplish this, look for the dropdown menu adjacent to the Form Status setting. Within this menu, you’ll find multiple options that give you control over your form. You’ll notice the status of your form is currently set to ‘Active’. You want to change that to ‘Disabled’ to render your form inoperative.

In this strategic process, keep in mind that you’re denying access to the form for your customers. Although this may seem like you’re losing a form of engagement with them, it’s sometimes necessary. For instance, if you’re working on updates, improvements, or modifications, disabling the form is a valid step to take. It helps protect your business and your customers since they won’t encounter errors or come across incomplete forms.

To make the change, click on ‘Active’ and select ‘Disabled’ from the dropdown menu. Clicking ‘Disabled’ will effectively deactivate your form in ActiveCampaign.

Once you’ve selected ‘Disabled’, one final task remains. You need to save your changes. This action solidifies and implements your choices. Without this vital step, your settings will revert to their original status once you navigate away from the page. To save, simply click on the Save Changes button, usually found at the bottom or top of the page.

Your form is off the grid. While this step can seem straightforward, it plays an essential part in your digital toolkit. Knowing how to disable forms in ActiveCampaign provides an additional layer of control. It allows you to pause customer outreach when it’s necessary and resume when you’re ready.

Step 6: Confirming the changes

After taking the necessary steps to update your form’s settings, it’s time to confirm that the changes have been successfully implemented. This step is crucial to ensure that your modifications have taken effect and your form is indeed disabled in ActiveCampaign.

Let’s begin. Start by navigating back to the form’s home page. Here, you’ll see a list of all the forms you’ve created on ActiveCampaign. Search for your recently modified form in this list.

The status of your form should now read “Disabled”. This simple confirmation means your form is no longer publicly accessible. It’s as easy as that! Ensuring the accurate status of your form is an essential step when managing your ActiveCampaign forms.

It’s also recommended to perform a quick check by trying to access this form from a user’s perspective. This step might seem tedious, but believe us, it’s worth it. This is the best way to truly ensure that your form is disabled and inaccessible even if a customer holds a direct link to it.

Remember, these validation steps are not to be overlooked. Confirmation gives you certainty. Having a thorough understanding of changes made to your form in ActiveCampaign not only enables a smoother business operation, but also bolsters your customer’s experience by ensuring that they don’t stumble upon a form that’s out of service or under maintenance.

Moving on, let’s discuss the importance of re-enabling forms when they’re ready for usage and how to go about it in ActiveCampaign. After all, customer interaction forms a vital cog in the wheel of propelling your business growth.


Q1: What is the step 6 in disabling a form in ActiveCampaign?

After making necessary changes to the form’s settings, step 6 advises to confirm that the form is indeed disabled. This can be done by navigating back to the form’s home page and checking the status, which should now read “Disabled”.

Q2: How can I ensure that the form is actually disabled?

You can validate this by trying to access the form from a user’s perspective. If the form is truly disabled, it should be inaccessible.

Q3: Why are these validation steps important?

Validation steps ensure you fully understand the changes made to the form. Additionally, they help in maintaining smooth business operations and enhancing customer experience.

Q4: What will the next topic discuss in regard to ActiveCampaign forms?

The next topic will discuss the importance of re-enabling forms when they’re ready for use, and how to do it in ActiveCampaign.

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About me

My name is Brian Cliette; I help brands and entrepreneurs find sustainable paths to sales growth on the social internet.

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