Brian Cliette

Understanding ActiveCampaign Email Sequence Statuses: A Comprehensive Guide

Ever wondered how to tell if your email sequence was sent in ActiveCampaign? You’re not alone. It’s a common question, especially for those new to this powerful email marketing tool. Understanding the status of your email sequences is crucial to managing your marketing efforts effectively.

ActiveCampaign provides a range of features to help you keep track of your email sequences. With a little know-how, you can easily check whether your sequence was sent or if it’s still in the pipeline. This article will guide you through the process, step by step.

So, whether you’re a seasoned ActiveCampaign user or just starting out, this article is for you. Let’s dive into the world of email sequences and discover how to ensure your marketing messages are hitting the mark.

Checking the Status of Your Email Sequence in ActiveCampaign

ActiveCampaign’s comprehensive features provide the ability to monitor your email sequences effectively. For anyone putting serious effort into email marketing, understanding its status is indispensable.

Step into your ActiveCampaign dashboard, the control center for everything you’re doing in this robust platform. In your dashboard, navigate to the Campaigns page. This is your launching pad, the starting point to delve into your email sequences.

In the Campaigns section, you’ll find all of your email sequences. Each sequence you’ve crafted and programmed into your campaign will be listed here. Spot the sequence whose status you wish to confirm. There’s a specific attribute you must look for – the Status.

Status will tell you if your sequence is in progress, sent, or queued. If your sequence was sent successfully, it will read “Sent”. “In Progress” means your sequence is currently active and in the process of being sent, while “Queued” indicates your sequence is set up but hasn’t started yet.

Apart from that, ActiveCampaign also provides insights on your email sequence’s performance by showcasing the number of opens, clicks, replies, and bounces. This lets you determine which sequences are generating responses, those being ignored, and those that haven’t reached their intended targets. To view these statistics, click on “View Report” next to the chosen campaign sequence.

Step 1: Logging into your ActiveCampaign Account

To kickstart the process of tracking your email sequence, you first need to access your ActiveCampaign account. For a majority of people, this may seem like a rudimentary step, but it’s crucial to outline the basics before diving into the more technical bits.

Your ActiveCampaign dashboard is the command center of your email marketing initiatives. It provides insights on performance statistics, tracks email sequence statuses, and much more. Getting there is pretty straightforward making the process user-friendly and efficient.

Navigate to the official ActiveCampaign site. On the homepage, you’ll spot the ‘Login’ option at the top right corner. Click to proceed to the login page. Here, you’ll be required to input your login credentials – your email address and password. After filling in these fields, press the blue ‘Login’ button. Voila, you should now be viewing the homepage of your personal ActiveCampaign dashboard.

You might find yourself on a different page depending on your previous activity or settings. Nonetheless, you can always reach the dashboard anytime by selecting the ‘Dashboard’ option in the bar at the top.

A word of caution: ensure you put in the correct details to avoid login errors. If, however, you happen to forget your password, don’t panic. ActiveCampaign provides a ‘Forgot password?’ option. Click on it to receive instructions for resetting your password.

Logging into your account is the first yet vital step in this journey. You’re now ready to navigate the platform and track your email sequences with ActiveCampaign. Remember, the goal here is to determine your sequence status – which could be in progress, sent, or queued.

Step 2: Navigating to the Automations Page

As you’re now logged into your ActiveCampaign account, it’s time to get the hang of the next crucial step. Navigating to the Automations page. Underestimating this step might lead to a longer journey to reach your email tracking destination. Therefore, it’s imperative to pay equal attention to this part of the process as well.

From your dashboard, move your gaze to the left of the screen. There lies your navigation menu – ready to guide you to your desired destination. You’ll spot different options such as Campaigns, Automations, Deals, and Contacts. To track the status of your email sequence, you need to click on Automations. This is your golden ticket to understanding where your email sequence currently lies in the process.

Once clicked, you’ll be met with a new screen. This screen will provide an overview of your existing email sequences. It’s significant to note that ActiveCampaign categorizes Automations based on whether they’re in process, sent, or queued. A bonus feature you’ll appreciate is the search bar at the top. This feature can prove to be quite the time saver when you’re trying to locate a specific email sequence quickly.

So, key takeaway – Automations page on ActiveCampaign is your one-stop-shop for understanding how your email sequences navigate through the system. It provides a clear picture of how many emails you have queued, how many are in progress, and how many have already been delivered. It facilitates effective and timely email marketing measures. Practicing quick yet careful navigation through this page will ensure you’re always on top of your email marketing game.

Step 3: Finding Your Email Sequence

Now that you’ve navigated to the Automations page, it’s time to dive deeper and find your specific email sequence. Remember the search bar located at the top of the page? That’s where you’re going to focus now. This feature significantly reduces the burden of scrolling through numerous email sequences.

To get started, type the name of your sequence in the search bar and hit enter. Keep in mind this isn’t a guesswork. You’ll need to know the exact name of your email sequence for the best results. So, remember to include specific words or phrases that you’re certain are a part of the sequence’s name.

This powerful tool scans through all your email sequences and presents you with the most relevant results. So, within seconds, you’re likely to get to your chosen sequence. Its status, whether it’s in progress, sent, or queued, is readily available at a glance. As you can see, it’s a really straightforward process. With practice, you’ll be able to locate your sequences even faster.

But what if you’ve got lots of email sequences and you can’t remember all their names? Do not fret. ActiveCampaign provides an intuitive feature that allows you to sort email sequences in different ways. You can sort them by their creation dates, names, or statuses. If you’re unsure about the sequence’s name, simply sort your sequences by the date of creation.

In case you’re looking for an older sequence, sorting by name might help, especially if you have a naming protocol in place. If not, it’s high time you get one – it’ll make your life a lot easier.

So let’s move forward.

Step 4: Checking the Status of Your Email Sequence

In the pursuit to understand when your email sequence was sent in ActiveCampaign, scrutinizing the status of your email sequence serves as an integral step. You need to know how to infer from the status indication.

You’ll find status icons on the main Automations page next to each automation. The icons should help you identify whether your email sequence is active (green), inactive (grey), or completed (blue). Digging deeper into the email sequences’ attributes, you’ll find fields such as ‘Last Run’, ‘Total Contacts’, and ‘Active Contacts’.

‘Last Run’ denotes the last date and time the sequence was initiated. ‘Total Contacts’ refers to the cumulative count of unique contacts who’ve ever entered the sequence. ‘Active Contacts’, on the other hand, means the count of contacts currently in the sequence – the ones who haven’t been ejected or somehow haven’t completed it.

Using these distinct metrics, you can find out whether your email sequences have been sent and if they’ve been interacted with. The ‘Last Run’ date will give you an exact timing of when your email sequence was last started.

To check the status of your email sequence, follow these steps:

  1. Go to ‘Automations’ from the top menu.
  2. Choose your automation by clicking on its name.
  3. Check the status next to the name of the sequence on the sequences’ list.

Remember that the precise status description might differ depending on the plan you’re subscribed to within ActiveCampaign.

Let’s transform these data points into a user-friendly table:

Field Definition
Last Run The last time sequence was initiated
Total Contacts Total unique contacts who’ve entered sequencing
Active Contacts Contacts currently in the sequence

We delve deeper into comprehending the statuses and actions taken on your email sequence. As always, keep in mind that the automation system is a tool designed to streamline your marketing flow and ensure you’re reaching out to your audience effectively. Keep tabs and track your email sequences now for better results.

Step 5: Understanding the Different Statuses

In this part of the guide, you’ll gain a deeper understanding of different statuses within ActiveCampaign’s e-mail sequence. Each status icon represents a significant part of your e-mail journey, helping you identify where you stand in the email marketing communications framework.

The primary statuses you’ll encounter are Active, Inactive, and Completed. Let’s decode these one by one.


  • An Active status indicates that your email sequence is currently running. This stage means your email sequence isn’t done yet, and it’s still actively sending out emails to your contact list.
  • When you see an Inactive status, understand that your email sequence isn’t sending any emails. The sequence could either be paused or not even started yet.
  • The Completed status shows you’ve successfully run your sequence to completion. You’ve sent out all your emails, but remember, this doesn’t necessarily mean establishing contact with all your contacts.

But that’s not all. You also need to check and understand the fields ‘Last Run’, ‘Total Contacts’, and ‘Active Contacts’. Each field potrays essential data about your sequence.

Consider this –

  • ‘Last Run’ shows when your sequence was last initiated. It helps you gauge the frequency of your email sequences.
  • ‘Total Contacts’ provides data on the total number of unique contacts who have entered the sequence. This data can help you calculate the reach of your email market.
  • Lastly, ‘Active Contacts’ indicate the number of contacts presently in the sequence. It’s a good measure of how effective your sequence is at engaging your customer base.

By understanding each status and field, you become well-equipped to track, analyze, and optimize your email sequences for improved performance in your email marketing strategy. Recognizing the importance of these statuses is your first step to mastering email sequences in ActiveCampaign. It empowers you to control and streamline your email campaigns strategically, driving better customer engagement, and ensuring profitable outcomes.


You’ve now got the know-how to navigate the world of ActiveCampaign’s email sequence statuses. You’re well-versed in the significance of Active, Inactive, and Completed statuses and how they reflect the state of your email sequences. You’ve also learned how fields like ‘Last Run’, ‘Total Contacts’, and ‘Active Contacts’ can offer valuable insights into your email marketing performance. With this knowledge, you’re ready to track, analyze, and optimize your email sequences like a pro. Remember, understanding these elements isn’t just a one-time task – it’s an ongoing process that will help you improve your email marketing game with ActiveCampaign. So, keep an eye on those statuses and fields, and let them guide your email marketing strategies.

Frequently Asked Questions

1. What are the primary statuses within ActiveCampaign’s email sequence?

The primary statuses within ActiveCampaign’s email sequence are Active, Inactive, and Completed. These indicate whether the sequence is running, paused or not started, or completed, respectively.

2. What is ‘Last Run’ in ActiveCampaign?

‘Last Run’ refers to the time when the sequence was last initiated in ActiveCampaign. It helps in tracking the recent operation of the sequence.

3. What are ‘Total Contacts’ in ActiveCampaign’s email sequence?

‘Total Contacts’ are the total number of unique contacts that have entered the sequence. This indicates the scope of reach for an email sequence in ActiveCampaign.

4. What is the meaning of ‘Active Contacts’ in ActiveCampaign?

‘Active Contacts’ are the number of contacts that are currently in the sequence. Monitoring the active contacts helps in analyzing the ongoing reach of the email sequence in the ActiveCampaign.

5. Why is understanding the statuses and fields in ActiveCampaign important?

Understanding statuses and fields in ActiveCampaign like Active, Inactive, and Completed, ‘Last Run’, ‘Total Contacts’, and ‘Active Contacts’, is crucial for tracking, analyzing, and optimizing email sequences for improved performance in email marketing.

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About me

My name is Brian Cliette; I help brands and entrepreneurs find sustainable paths to sales growth on the social internet.

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